10:00 - 11:00 AM CT
From exponential rises in productivity to existential risks for humanity, Generative AI (the technology behind ChatGPT) and its impact on society and culture is inescapable and at times incomprehensible.
Watch this insightful webinar aimed at demystifying what this cutting-edge technology means for you, your customers, and your employees.
First, we’ll present ServiceNow’s Generative AI vision and roadmap, exploring its potential to revolutionize conversational experiences across the Now Platform. Then, we’ll showcase a live demo of Cask’s Virtual Agent Spark offering, sharing the success and real-world value with Conversational AI.
Watch now (before the bots take over!)
Agenda:
10:00 - 10:30 AM ServiceNow Generative AI Vision & Roadmap
10:30 - 10:50 AM Cask Virtual Agent Spark Live Demo
10:50 - 11:00 AM Q & A
Meet Our Speakers
Courtney Posch - ITSM Product Management | ServiceNow
Hi, I'm Courtney, and I'm a competitive, research nerd. That's what makes my role of Market Intelligence Manager on the ITSM Product Management here at ServiceNow so perfect; it unites my past experience in the realm of technology and strategic consulting at Forrester Research with my former life as a professional tennis player and coach. At ServiceNow, I'm responsible for identifying shifts in the market and their potential impacts to our products and our customers, so that we may all maintain a competitive edge. For the last few years my focus has been on Conversational AI. More recently, Generative AI. When I'm not researching or talking to customers, I'm enjoying time with my family, learning German, and navigating life as an expat American in Vienna, Austria.
Christine Morris - Practice Lead, IT Service Management + Platform | Cask
Christine has a diversified career as global service management leader, enterprise platform owner, and service architect. She channels her extensive experience into innovating offerings for Service Management and platform wide transformations.
