How to Unlock the Hidden Value of Your IT Investments

TITLE: How to Unlock the Hidden Value of Your IT Investments with Financial Management
DATE: October 10, 2017 
TIME: 2:00PM EST
DURATION: 1 hour  

SUMMARY

We will challenge the way you think about IT Financial Management (ITFM) and the strategic linkage to IT Service Management (ITSM) that will provide your organization the key to unlock the promises and expectations associated with ITFM. This includes less understood concepts in both the ITFM and ITSM frameworks that lead to new capabilities that can elevate your organization from a cost center to a business partner and will change the dialog you have with your customers from “why does IT cost so much” to “we’d like to buy more of that.” We’ll start with some clarification around the nature and strategic importance of the Service Portfolio and what constitutes fully functioning services that will be a game changer for your organization.

We’ll also look at how to link your portfolio of services to cost models with a clear value proposition for your customers. And, we'll provide guidance on financial management value paths that lead to better strategic alignment with your customers and business partners.  

In this webinar you will learn:

• The Anatomy of a Service Portfolio. Dispel some common misunderstanding of what the Service Portfolio is and its strategic linkage to ITFM.
• How to Build Complete Services. Learn how to build services that provide a basis for meaningful cost and budgeting dialog.
• How to Unlock Service Value Using Cost Models. Establish value linkage between services you manage and the costs to provide those services.
• Financial Management Value Pathways to Success. Navigation on pathways to success in financial management with options and capabilities necessary for creating business value by leveraging ITSM and ITFM frameworks

   

SPEAKERS

Dale Landowski
Principal Consultant, BofIT Practice Lead

Dale has extensive experience as a practitioner and consultant for fortune 100 companies developing and delivering business aligned services and solutions.  Champion for extending the IT value chain through the use of End-to-End Services that provides stronger linkage of business needs to the underlying technology, processes, information and support capabilities. Strategic thinker focused on holistic solutions that deliver products and cost-competitive services with customer-centric features. Dale has a diverse background that brings an increased awareness and a big picture mindset to IT challenges.

Mark Liuag
Senior Advisor, Enterprise Solutions

Mark is a hands-on Business Professional with vast experience working through changing environments. Experience in new startups, tremendous growth, changes of cultures to more “Lean and Agile” work place. Worked in many areas of managment and within companies which has given me a unique and broad perspective to the business.  Mark has direct experience in several industries, such as Aerospace, Defense Contracting, Energy, Biotech, Government and Education. Early entry into IT has lended Mark to the priviledge of being a part of the changing landscape in IT and its application in business.  Mark has lead implementation of full ERP system; including CRM, HR and Engineering Tools.  A quality system implementer of such standards as ISO 9000, 20000, 27000, 13485 and AS9100.