Join Cask for an informative webinar exploring strategies for leveraging the data you already have in your ITSM system.
Would you like to make data driven decisions in place of emotional ones driven by someone pounding on a desk? Metrics look backward, Key Performance Indicators look forward… which ones should you be looking at and why?
These are the questions Cask's been answering, with over a century of combined ITIL Expert experience, for our customers over the last decade.
Kevin Griggs, Director at Cask