Fireside Chat: Modernizing the Retail Experience - How Digital Transformation Enables Customers and Employees

In the face of an uncertain economic climate, does your retail company need more efficient processes and tools? Are you struggling to scale or pivot with new customer and employee demands? Are you struggling to get internal alignment and buy-in for your digital transformation projects?

Retail companies need rapid, consistent, and scalable processes and solutions.

Join industry experts, Kelly Kent of ServiceNow and Kylie Harris of Cask, as they discuss use cases, best practices, and share their journeys and lessons learned leading digital transformation efforts in the fast paced world of retail.

In this fireside chat, you’ll learn how to …

Gain buy in from internal stakeholders and make clear ROI-backed business cases
Improve processes for a variety of personas, including store workers, distribution employees, and corporate support
Utilize ServiceNow to support your digital transformation, modernize processes and drive cost savings

During this 45 minute fireside chat, you'll gain valuable insights from seasoned industry experts into how you can improve your retail company's digital transformation journey.

Fireside Chat: Modernizing the Retail Experience - How Digital Transformation Enables Customers and Employees

Meet Our Speakers

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